CSG Customer Engagement Solutions Earn Top Marks from Multiple Leading Analyst Firms
Positioned as a leader by industry analyst firms, demonstrates depth, innovation and expertise of end-to-end platform DENVER, US - News Direct - 29 June 2022 - In today's world of instant gratification, second chances to impress consumers are hard to come by, making it critical to get every interaction right the first time. Global brands are clamoring for intelligent automation that delivers personalized, relevant and interactive experiences in real-time across the entire customer lifecycle. CSG ® (NASDAQ: CSGS) is answering this call. With a best-in-class, end-to-end suite of solutions and an integrated omnichannel approach, CSG continues to garner the recognition of industry-leading analysts at Forrester and Quadrant Knowledge Solutions. In recent months, CSG has been recognized as a: A Leader in The Forrester Wave™: Journey Orchestration Platforms, Q2 2022: the Forrester report states: "CSG acquired Kitewheel - a regular leader in the journ...